Ordering Info


IN AN ATTEMPT TO KEEP THIS SMALL BUSINESS AFLOAT DURING THIS CRAZY TIME, WE ARE OFFERING FREE P&P ON ALL UK AND IRELAND ORDERS.

THIS OFFER WILL REMAIN IN PLACE FOR AS LONG AS WE CAN AFFORD TO APPLY THIS DISCOUNT.

ST GEORGE'S MARKET IS CLOSED UNTIL FURTHER NOTICE.

 

ORDERING PROCESS

Personalised items, made to order, will usually be completed within 1-2 weeks but can take a little longer depending on workload, eg. Christmas time! Once an order is received we will contact you to confirm a dispatch/collection date.  If you need something made urgently please contact us prior to placing your order.

P&P CHARGES

For delivery, postage and packaging is charged at a flat rate, as follows:

United Kingdom £3.95

RoI / Europe £5.95

Rest of World £15.00

If you are local, collection can be arranged, for free, from St George's Market, Belfast.

Orders are dispatched by 1st Class Royal Mail.  We will obtain proof of postage but cannot be held responsible for items that go astray during transit.

RETURNS POLICY

Personalised items cannot be returned unless they are faulty.

We put a lot of love into every item that we make and hope that you are satisfied with your purchase. If, however, you do find a fault and are not entirely happy with your purchase, you have 14 days, from date of dispatch, to return your item for assessment / refund, less postage costs.

It is very important that you contact us prior to return. We will also require proof of postage.

Once we receive the item, in it's original condition, we will assess / refund you immediately.